Refund policy
Refund & Return Policy
ANAMAY COMMERCE
At ANAMAY COMMERCE, customer satisfaction is important to us. We want you to shop with confidence.
1. Return Eligibility
Customers may request a return within 7 days of receiving the order if:
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The product is damaged or defective.
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The wrong product has been delivered.
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The product received is significantly different from the product ordered.
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An eligible size-related issue occurs.
Products must be unused, unwashed and returned with their original tags and packaging.
2. Non-Returnable Items
Returns may not be accepted for:
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Products that have been used, washed or damaged by the customer.
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Products without original tags or packaging.
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Requests made after the return window has expired.
3. How to Request a Return
To request a return, contact our customer support with:
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Order ID
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Reason for return
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Clear photographs or video showing the issue, where applicable
Our support team will review your request and guide you through the return process.
4. Refund Process
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed through an agreed payment method within the communicated processing timeline.
5. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible with supporting photographs or videos.
6. Shipping Charges
Return shipping arrangements and applicable charges will be communicated by our support team after reviewing the return request.
7. Contact Us
For return and refund assistance:
ANAMAY COMMERCE
Website: https://anamaycommerce.in
Email: Help@anamaycommerce.in
WhatsApp: 7235099439
We reserve the right to review return requests according to this policy and applicable consumer protection laws.